Barbara Dela Cruz
Director of Leadership & Training
Gaylord Texan Resort & Convention Center
"In training, we are proud to help equip our entire team of Gaylord Texan STARS to face the challenges of our industry. My goal is to be a trainer that understands the needs of the business in order to help prepare the staff for the development they want and need in order ot be both satisfied and successful."
Barbara began her career with Gaylord Texan in February 2004 and was a member of our pre-opening team. She most recently served as hotel manager for the Wyndham Palm Springs, where she was responsible for the overall operation of the hotel and convention center. Prior to that, Barbara was the standard operating procedures project manager for Wyndham International in their corporate office; guest services manager for Wyndham's Hotel Galvez; and guest services manager for the Wyndham Warwick. Barbara began her hospitality career serving as a front desk agent at the Wyndham Garden Hotel in nearby Las Colinas.
Barbara received here bachelor's degree in Hotel and Restaurant Management from the University of Houston.
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