Meet Our Senior Leaders
The managers at Gaylord Texan foster an environment of customer service, teamwork, and pride in a job well done. Each one brings his or her unique personality and style to the job. To learn more about our managers, click on the links below:
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John Imaizumi "The most magnificent "stage" in the world is nothing without a fabulous "performance". It's all about people taking care of people. Taking great care of our STARS enabling them to take great care of our guests is the key to our success." |
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Angela Mitcham "Learning has to be both fun and interesting - in fact...it should be a blast! We must be in the business of having fun, making fun and teaching fun. And if we change a few people's lives for the better...well then, we have indeed been successful." |
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Jay Burgomaster "The hospitality business is about taking care of people, and Gaylord Hotels truly embraces the spirit! We take good care of our team members (STARS) so they can take good care of our guests. Understanding that it's all about people has been the cornerstone of Gaylord's success." |
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Barbara Dela Cruz "In training, we are proud to help equip our entire team of Gaylord Texan STARS to face the challenges of our industry. My goal is to be a trainer that understands the needs of the business in order to help prepare the staff for the development they want and need in order to be both satisfied and successful". |
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Robert McPherrin "I believe that the most fulfilling job satisfaction can only come through the service of others. We have assembled a cohesive, passionate staff that truly loves to serve, and this has manifested itself into phenomenal conventions for our clients." |
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Rick Ricci "We are born to succeed, not fail" |
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Lee Rotholz "Building a world-class team that provides an exceptional experience for our guests is not something you wake up one morning and decide to do. It's something you wake up every single morning and decide to do. Every day is an opportunity to pursue excellence." |
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Jay Sheldon "The key to providing unparalleled service to our guests is creating a supportive, encouraging and fun atmosphere for our STARS." |
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Gracie Vega "At Gaylord, our STARS come first! We are fanatical about creating a fun work environment, providing excellent benefits, and building a culture of respect for our STARS. We achieve success together with passion, dedication, and creativity!" |
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