Where are you located?
Gaylord Texan is conveniently located in Grapevine, Texas, just six minutes from Dallas-Fort Worth International Airport.
Gaylord Texan Hotel & Convention Center
1501 Gaylord Trail
Grapevine, Texas 76051
What credit cards do you take?
We accept all major credit cards.
Do you have Transportation to Area Attractions? From the Airport?
Gaylord Texan has a full-service transportation operation that can meet all of your transportation needs. Gaylord Texan offers discounted transportation to Grapevine Mills Mall and to downtown Grapevine.
Super Shuttle provides 24-hour transportation service to and from DFW Airport at a rate of $12.00 per person. The Super Shuttle rate to Dallas Love Field is $22.00 per person. (Shuttle rates subject to change.)
When can I check in? Check out?
Check in is at 3:00 p.m. and check out is at 11:00 a.m.
Where can I rent a car?
We have a Hertz rental car agency right at the Hotel. You may also rent a car from the airport.
What's your phone number? Fax number? Address?
Individual Reservations: 817-778-2000 or toll-free at 866-782-7897
Hotel Operator: 817-778-1000
Guest Faxes: 817-778-1001
Address:
Gaylord Texan Hotel & Convention Center
1501 Gaylord Trail
Grapevine, Texas 76051
What phone number should I leave with my family in case they need to contact me?
1-817-778-1000, they will need your first and last name or your room number.
When can I cancel my reservation and not get charged for it?
Our cancellation policy is 72 hours prior to arrival for room-only individual reservations. This does not apply if you are participating in a group or package stay. Each group has a specific cancellation policy, you will need to contact your meeting professional for details on your specific policy.
Do I need to guarantee my reservation?
Individual reservations are automatically guaranteed by charging a one-night room + tax deposit. For a refund, individual reservations must be cancelled 72 hours before your arrival date; package reservations require 15 days' notice.
How many rooms do you have?
1,511 Guest Rooms, including 127 luxury suites
How big are your rooms?
More than 400 square feet
What amenities are included?
Our guest rooms include modern conveniences like an in-room hair dryers, iron and ironing board, electronic lock and key system, in-room safes, two phone lines with dataports and easy-to-use voice mail.
What's the tax?
13%
Can I get connecting rooms?
We have hundreds of connecting rooms. You may request connecting rooms and we will do everything we can to fill your request.
Do you take pets?
No. At this time pets are prohibited from residing at our Hotel. However, our property is ADA compliant and seeing-eye dogs are welcome.
How many people to a room?
Maximum of five people per standard room due to fire code.
How many restaurants and lounges are in the Hotel?
We have four full-service restaurants, seven lounges, and two fast-service outlets.
What are the price ranges?
Generally, $5.00 - $35.00 per person.
Do I need reservations?
Reservations are recommended for dinner in the main restaurants. Lunch and breakfast reservations are not needed unless special circumstances dictate the need.
What's your best restaurant?
All of our restaurants offer unique menu selections. Each has its own specialty.
What's your most casual restaurant?
Riverwalk Café is considered the most casual of the full-service restaurants, offering a grand buffet and a la carte menu options.
Will you offer healthy entrees?
Yes, all of our restaurants offer healthy options especially designed by our Executive Chef.
Is your room service available 24 hours?
Yes, limited service is offered after 1 a.m.
Do you have coffee makers in the room?
Yes.
Do you have a golf course?
We are affiliated with Cowboys Golf Club within minutes of the hotel. We offer transportation to the course throughout the day.
Can I get advance tee times?
Yes. Please call the concierge desk at 817-778-2610.Do you have a golf course?
How much are the green fees?
Golf fees range from $125 to $135 for 18 holes of play depending on time of day, day of week, and time of year. Seventy-five dollar "afternoon/twilight" fees are also available as light permits.
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