Gaylord Palms Senior Leaders

• Kemp Gallineau
• Helmar Dahle
• Christina Gregg
• Vicki Lavendol
• Johann Kreiger

• Daryl Morris
• Karen Quill
• Robert Stanfield
• Mike Wainwright
• Richard Zarth

Kemp Gallineau
Senior Vice President & General Manager
Gaylord Palms Resort & Convention Center

"We are all about service... Service to our STARS and our guests.

Through servant leadership, our leaders will be resources to our "STARS" removing obstacles and keeping them focused on providing those services that make the difference between a stay and an EXPERIENCE."

Johann Krieger
Vice President & Hotel Manager
Gaylord Palms Resort & Convention Center

"At Gaylord Palms, "Consider It Done" is more than a phrase... It's what we do."

Helmar Dahle
Vice President of Accounting & Finance
Gaylord Palms Resort & Convention Center

"The folks in Finance should be friendly, too..."

Christina Gregg
Vice President of Human Resources
Gaylord Palms Resort & Convention Center

"At Gaylord Palms, we are committed to creating an environment where our STARS can do their best work possible. We beleive that our people are our single most important asset. Putting STARS first is not just another cliché at Gaylord Palms. It is a standard by which we live and the key strategy in achieving our vision of providing flawless service."

Daryl Morris
Director of Rooms
Gaylord Palms Resort & Convention Center

"It's not about the hotel itself; it's about the experience within the hotel. That's where the STARS and possibilities come in... Our goal as Leaders is to share the possibilities, engage the team, provide the tools to reach the possibilities, break down the barriers, and then get out of the way."

Vicki Lavendol
Director of Leadership and Training
Gaylord Palms Resort & Convention Center

"Every STAR at Gaylord Palms contributes his or her unique talents to help our team accomplish our vision of 'STARS delivering flawless service' to our guests. With our skills and our passion to provide flawless service to our guests, we are proud of our team and our company. We love what we do and we think it shows!"

Karen Quill
Director of Conference Management
Gaylord Palms Resort & Convention Center

"Our mission in Conference Services is to always make it easy for our customers to do business with Gaylord Hotels and to make our meeting planners SHINE! Through a personalized approach, we will meet the diverse needs of our group customers whether they are here for the first time, or have been with the brand for many years."

Robert Stanfield
Vice President of Food & Beverage
Gaylord Palms Resort & Convention Center

"I've always enjoyed teaching people to grow in the hospitality business and find it important to surround myself with people who have a true passion for the service business. At Gaylord Hotels, everyone has that passion."

Mike Wainwright
Vice President of Sales and Marketing
Gaylord Palms Resort & Convention Center

"We are selling more than hotel rooms and meeting space. We are delivering a promise of flawless and genuine service to Meeting Planners and their attendees. I hear it again and again: our STARS are what make the difference at Gaylord Palms."

Richard Zarth
Chief Information Officer, Information Technology
Gaylord Palms Resort & Convention Center

"We're in the business of providing solutions...not bits and bytes."