We've brought the tropics indoors in the free-spirited style of the Florida Keys. Stroll along the wharf and enjoy the vibrant sights and sounds including the 60-ft schooner, SS Gaylord, and a lagoon featuring stingrays and several species of Florida native game fish.
Gaylord Palms Resort & Convention Center
“Superior customer service goes beyond front of the house operations, it resonates behind the scenes as well. It’s our responsibility to develop and implement creative ways to manage our assets and revenues to provide the best guest experience. We want to be tactical and drive property performance to the best of our ability.”
Kurt joined Gaylord Palms Resort from Starwood Hotels & Resorts, North America where he served as Taskforce Director of Revenue Management. His career includes impressive revenue management positions at properties including the Sheraton Algarve and Le Meridien Penine Golf Resort in Portugal, the Westin Turnberry Resort in Scotland and positions with both Marriott and the ITT Sheraton Corporation.
