Accommodations for Guests with Disabilities
Gaylord Opryland is pleased to offer accommodations and devices specifically for guests with disabilities. Our goal is make every guest's stay as enjoyable and comfortable as possible. Accommodations for guests with disabilities include:
GENERAL ACCESSIBILITY
- Interior and exterior public spaces (atrium, lobby, restaurants, convention center, etc.) are accessible to guests with disabilities. Gaylord STARS are also available to assist guests with disabilities when necessary.
- Accessible guest rooms are available and offer a variety of features to accommodate different disabilities.
- Service animals are allowed for persons with disabilities.
- Designated parking areas for guests with disabilities are available. A valid disability parking permit is required. Discount valet parking is offered at self-parking rates.
- Signage and elevators throughout the property feature Braille.
- Music City Mobility is our on-site provider of wheelchairs and electric scooters. Please contact them directly at (615) 207-3499 or visit www.musiccitymobility.com for information and reservations of this equipment. Daily hours 10 a.m. – 6 p.m.
ACCESSIBLE GUEST ROOM BATHROOMS
- Wider bathroom doors
- Roll-in showers
- Shower benches (available by request)
- Hand-held shower heads
- Accessible vanities
- Bathroom rails
GUEST ROOM COMMUNICATION KITS
- Door-knock and phone alerts (available by request)
- Bed-shaker alarm (available by request)
- Text Typewriter (TTY) (available by request)
- Strobe-light fire alarm
- Phone amplifier (available by request)
OTHER FEATURES
- In-room refrigerators
- Closed-captioned television (excluding Pay-Per-View)
Check In / Check Out
At Gaylord Opryland check-in time is 3:00 p.m. CST. Check-out is at 11:00 a.m. CST.
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