“Pete has a proven track record and the expertise needed to help run this property. He will help set the pace as we continue to evolve to new levels of sophistication and extraordinary service,” said Arthur Keith, senior vice president and general manager of Gaylord Opryland Resort & Convention Center. “We are thrilled to have him on board.”
In his new role, Weien will be responsible for guaranteeing flawless customer service relating to the check-in process, concierge services and general hotel operations. Specifically, he will focus on ensuring guests are completely satisfied during their stay, which the company sees as possible through the satisfaction of its STARS. Weien will also help in overseeing the resort’s ongoing renaissance; which includes the additions of new food and beverage outlets and upgraded rooms, reflecting the new direction Gaylord Opryland has taken.
Before his Gaylord career, Weien worked for Harrah’s Entertainment in Las Vegas and Memphis, Tenn., for 12 years. There, he served as the general manager and senior vice president, vice president of corporate development and corporate director of gaming development. He also served as the senior director for the development of market planning for The Promus Companies, Inc. in Memphis and as a consultant to the Management Advisory Services for Laventhol and Horwath, where he gained extensive experience in managing hotels and resorts, restaurants and retail outlets.
Weien received his degree in hospitality management from Michigan State University. He and his wife Katie have been married for 17 years and have a son, Sam, age 10, and a beagle named Buster.
To access a photograph of Weien, please click HERE.
ABOUT GAYLORD OPRYLAND NASHVILLE
Gaylord Opryland Resort & Convention Center – the largest non-gaming in-hotel facility in the continental United States – is known for providing superior products and services to the meetings and convention industry. Winner of numerous prestigious awards including the coveted Gold Key Elite Award in 2002, 2003, 2004, 2005 and 2006 and Gold Platter Elite in 2004, 2005 and 2006, Gaylord Opryland Nashville is the flagship property of the Gaylord Hotels brand owned by Gaylord Entertainment (NYSE: GET), a leading hospitality and entertainment company based in Nashville, Tenn. For more information, visit www.gaylordentertainment.com or www.gaylordopryland.com.
Media Contacts:
Ann Dee McClane amcclane@gaylordhotels.com 615.458.2896
Kim Keelor kkeelor@gaylordhotels.com 615.458-2877