



The managers at Gaylord Opryland foster an environment of customer service, teamwork, and pride in a job well done. Each one brings his or her unique personality and style to the job. To learn more about our managers, click on the links below:
|
|
|
|
||
|
Peter J. Weien "I have always enjoyed reading books and business articles about General Electric and their rapid business and earnings growth driven by their former chairman and CEO, Jack Welch. While I frequently refer to several quotes from Jack Welch, my favorite is, 'An organization's ability to learn and translate that learning into action rapidly is the ultimate competitive advantage.' I think this quote is particularly relevant for Gaylord Entertainment and Gaylord Opryland Hotel, given the significant growth that is being planned for the company and this property. I believe our ability to harness the learning that will come from the next phase of the company's evolution will continue propel us as a leader in the hospitality industry." |
![]() |
|
|
|
||
|
Monty Allsbrooks "Engineering takes pride in Gaylord Opryland Hotel and Convention Center by assuring all buildings and grounds are appealing, comfortable and safe for the satisfaction of our guests and coworkers." |
![]() |
|
|
|
||
|
Kevin Culp "Our goal in information technology is to complement sound business processes with efficient technology. We strive to provide superior service to our customers and to be a valuable resource to our co-STARS. Technology is wonderful and allows us to do some amazing things, but at the end of the day it is our STARS that will make the difference." |
![]() |
|
|
|
||
|
Theresa Dileo "To be successful, we must know and care about each individual, as well as his or her talents and interests. By knowing our people, we are able to match their strengths with the right job. Then, we must continuously strive to create a work environment wherein each person will be motivated to achieve his or her full potential." |
![]() |
|
|
|
||
|
Ken Groneck "Entertainment is a chance for us to leave the everyday stresses and pressures behind, even if it's for no longer than a few hours. It allows us to enter the world of make-believe and return to the carefree days of our childhood. As the person responsible for finding and producing world-class entertainment for this property, I accept this challenge and hope that I can help people achieve this escape from reality and the everyday world in which they live." |
![]() |
|
|
|
||
|
Danny Jones "I am convinced that life consists of 10% what happens to us and 90% of how we react to it. There are many things that we cannot control in our professional and personal lives; however, our attitude is the one thing that can make or break us in everything that we do. Always maintain a positive attitude, constantly serve others, and your life will be a tremendous success!" |
![]() |
|
|
|
||
|
Derek McCann "I believe what drives our success are the STARS and Leaders that work tirelessly every single day to deliver an amazing experience to both our internal and external guests. I am dedicated to building a team that has diverse views and am committed to making the right changes at the right time to constantly raise the bar so that we can reach the best possible results for our guests. The Rooms team is committed to confronting the facts and addressing them with strategic plans that will deliver long-term success to the hotel, while at the same time mentoring our STARS and building our reputation as the best in the world at what we do. I think that Winston Churchill summed it up best when talking about continuous improvement when he said. 'Success is not final, failure is not fatal: It is the courage to continue that counts.'" |
![]() |
|
|
|
||
|
Randy Miller "Our goal is to become the best sales team in the industry, providing industry leading revenues and profitability. We will get there by the development of proprietary databases, systems and processes and the development of a distinct sales culture." |
![]() |
|
|
|
||
|
Michael O'Connor "Our convention service and catering managers are focused on partnering with the meeting planners to deliver customized conference planning that fully prepares the Operation to deliver a meetings experience that exceeds expectations." |
![]() |
|
|
|
||
|
David Sacco "I would like to use my talents and experience to constantly evaluate and challenge current products, processes and people to assure that Gaylord Opryland will always be the partner of choice for our customers as well as the employer of choice for our STARS." |
![]() |
|
|
|
||
|
Payam Sahihi "I am very excited about this opportunity to further extend the Gaylord Opryland and Gaylord Hotels brands. My goal and passion is to establish Gaylord Opryland Retail as the premier shopping destination in the hotel and convention industry. Gaylord Opryland will have a shopping experience to rival any cosmopolitan boutiques and purveyors of luxury goods. I am looking forward to partnering with the foremost luxury brands in the industry, as well as providing our valued guests with merchandise produced exclusively for Gaylord Hotels." |
![]() |
|
|
|
||
|
Pamela Samaniego "At the Radisson Hotel at Opryland, our mission is to work together to create a wonderful place to work and to provide a flawless guest experience. I, for one, am constantly amazed and humbled by the talent and passion our STARS have, living up to that challenge." |
![]() |
|
|
|
||
|
John A. Schick "My focus and priorities are on the quality of our facilities and the level of service we provide our guests. In order to achieve outstanding quality service and facilities, we need to provide a working environment that creates satisfied employees; when this occurs, the financial health of the entity is assured." |
![]() |
|
|
|
||
More Media Resources