Frequently Asked Questions

I understand ICE! is 9 degrees... What should I wear?

All guests are provided calf-length, hooded winter coats to keep them warm. Coats are available in all sizes, including children and infants. Long pants and closed-toe shoes are required. Hats and gloves are recommended--and are available for purchase. Think Christmas morning in Alaska... and dress accordingly!

 

Do I need boots?

All pathways through the ICE! attraction are carpeted, and boots are not required. We do recommend wearing comfortable, walking shoes. Shoes with a closed toe are required.

 

Is ICE! wheelchair and stroller accessible?

The ICE! attraction is accessible by both wheelchairs and strollers.

 

May I take photos?

Guests are welcome to bring cameras and take photos inside the ICE! attraction. You can expect to experience a "fogging" of the lens when exiting from ICE! into warmer temperatures. This, however, usually goes away once the camera warms up. Please check the manufacturer information regarding the cold tolerance of your camera equipment. Gaylord National Resort is not responsible for damage to any camera equipment caused by the extreme cold temperature.

 

What else is there to do at Gaylord National?

The ICE! attraction is just one component of our Christmas on the Potomac celebration. Highlights include:

  • Spectacular Christmas Decorations - Our signature 60-foot glass Christmas tree, an 80-foot LED Tree of Light outside the resort, and 2 million lights throughout the resort and surrounding grounds.
  • ICE! Skating - Bring your own skates or rent a pair on site, then practice your figure-eights on the outdoor skating rink.
  • Indoor Snowfall - Nightly snowfall on Holiday Lane... right inside the atrium. And, we plan to have even more snow this year.
  • Tree-Lighting Ceremony - Gaylord National kicks off the Christmas season as we light the grand 60-foot glass Tree of Light, along with the rest of the resort's 2 million lights.
  • Voices of Gaylord National - A 100-person mass choir raises their voices in celebration with a telling of the Christmas story through song and voice.